- Shipping is free
- Our studio operate on Sunday through Thursday.
- Business days are – Sunday through Thursday, and do not include Friday, Saturday, Jewish holidays including the evening before a holiday officially begins, and national memorial days.
- All items are shipped from Tel Aviv, Israel. If you are in a country which has no direct postal service with Israel, please provide an alternate country shipping address.
- Please note that while there is no sales tax added to your item, local customs, duties, and import fees (for which we are not responsible) may apply in your country.
- The customer must provide an accurate shipping address on the Order Form at the time of ordering process.
- Should the customer provides an incorrect or inaccurate shipping address, he or she will be charged a sum of $25.
- Orders made after 4:00 pm GMT+3 will be received on the following business day.
- Orders placed on the Website will be supplied to the Client through a courier company and/or by registered mail, within the delivery time specified on the Website at the time of the order and according to the method chosen by the customer at the time of placing the order.
- Products will be ready to ship to the customer after preparing and packing. The time that we need for that is between 1 to 3 business days. Those days will not be countable in the shipping days.
- We will send you the postal tracking number upon request.
- Our products are shipped free via Israel EcoPost Mail:
North America (USA & Canada) – delivery from 7 to 14 business days to arrive.
Australia and New Zealand – delivery from 10 to 21 business days to arrive.
European Union – delivery from 7 to 14 days to arrive.
- Express Shipping Service via DHL is possible with additional payment of $100:
North America (USA &Canada) – delivery from 4 to 7 business days to arrive.
Australia and New Zealand – delivery from 7 to 14 business days to arrive.
European Union – delivery from 4 to 7 business days to arrive.
- In any event, the Website and/or the Company will not be responsible for the delay in delivery of the order by the courier company and/or Israel Post for reasons beyond their control and/or force majeure, strikes, sanctions and technical malfunctions of the courier company and/or Israel Post or if the Client does not collect the product within 7 days of receipt of the summons to the Post office located nearest the destination address given at the time of ordering.
- The Website and/or the Company will be entitled to change any of the shipping areas or the shipping fees or service, charges and shipping policy and delivery of products from time to time, without advance notice, except orders that already received and approved on the Website.